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Microsoft has advised Windows users to uninstall some of their latest updates for Widows 7 and 8.1
Microsoft has advised Windows users to uninstall some of their latest updates for Widows 7 and 8.1; this was following hundreds of their customers complaining that their systems were repeatedly crashing after doing the updates.
The updates that went live on 12 of August were causing some PCs to show the following message ‘0x50 Stop’, or as it is commonly know ‘ The Blue Screen of Death’. There have also been some problems with fonts not being shown properly or being saved in the wrong location.
Most of the problems are caused by the update MS14-045, which was meant to be a routine security fix. Microsoft has now removed the update from their website and advised customers to uninstall the update as a precaution even if they have not had any problems yet.
Microsoft have removed a further three updates off there website. Microsoft have posted instructions for uninstalling the problem updates on their Support website, but they are not the easiest set of instructions to follow.
Microsoft has been criticised for not doing enough to highlight the problems when they were discovered. Instead of making an announcement, they just updated the FAQ section of their Security Bulletin and recommended uninstalling MS14-045.
Graham Cluley a security analyst praised Microsoft for offering advice, but said that users would have been happier if the bug “had been intercepted during the Microsoft testing process rather than being discovered once it was rolled out to users”
This is not the first time Microsoft have advised their users to uninstall misbehaving updates. In April 2013 Microsoft told windows 7 users to uninstall an update that crashed some PCs. While in October 2013 the company had to remove a Windows 8.1 RT update that crashed tablets.